Terms of service

Terms & Conditions

Welcome to jhstore.se! When we write "we", "us", or "our", we refer to Jernhest Sweden AB (JH Store). We operate this store and website, including all content, products, and services, to provide you with a safe and smooth shopping experience (the "Services").
jhstore.se is built on Shopify, which provides the technical platform.

By visiting, interacting with, or using our Services, you agree to these terms and our Privacy Policy. If you do not accept the terms or the policy, you should not use our Services.

1. Access & Account

To shop with us, you must be 18 years or older, or have the consent of a legal guardian.
You are responsible for ensuring that the information you provide (such as name, address, and payment details) is accurate and up to date. You are also responsible for the security of your account and all activity in the webshop.

2. Products

We strive to display products as accurately as possible, but colors and appearance may vary depending on screen and settings.
We reserve the right to change product information, prices, and availability without prior notice, and to discontinue any product at any time.

3. Orders

When you place an order, you make an offer to purchase. We reserve the right to refuse or cancel an order in cases such as suspected errors or fraud.
Orders are binding only once they have been confirmed by us and payment has been registered.
Returns and exchanges are governed by our Return Policy.

4. Prices & Payment

All prices on the website are stated in SEK and include VAT (25%).
Any shipping costs and discounts are shown at checkout.
You are responsible for providing valid and correct payment information. When paying by card, you confirm that you are authorized to use the card.

5. Shipping & Delivery

We ship orders with PostNord and DHL.

  • Free shipping within Sweden on purchases over SEK 750.

  • Free international shipping on purchases over SEK 2,000.

  • Delivery time Sweden: normally 1-5 business days.

  • International delivery time: varies depending on destination country.

Once the parcel has been handed over to the carrier, responsibility for delivery transfers to you as the customer. For more information, see our Shipping Policy.

6. Intellectual Property Rights

All content on the website, including logos, images, text, and design, belongs to JH Store or our partners and may not be copied or used without permission. Shopify and other trademarks mentioned belong to their respective owners.

7. Third-Party Links & Tools

The website may contain links to third parties. We are not responsible for their content or terms. Use of third-party tools is at your own risk.

8. Relationship with Shopify

Our store is operated on Shopify, but all purchases are made directly with Jernhest Sweden AB (JH Store). Shopify has no responsibility for your purchases, claims, or deliveries.

9. Personal Data

We process your personal data in accordance with GDPR. Full details can be found in our [Privacy Policy].

10. Limitation of Liability

We are not liable for delays, technical issues, or indirect damages that may arise in connection with the use of our Services.

11. Governing Law

These terms are governed by Swedish law. Disputes are primarily resolved by the National Board for Consumer Disputes (ARN), and secondarily by Swedish courts.

12. Changes to the Terms

We may update these terms from time to time. The latest version is always available on this page. Material changes will be communicated in accordance with legal requirements.

13. Contact Details

The store is operated by:
Jernhest Sweden AB (JH Store)
Company registration number: 559057-4280

Address:
Platsengatan 5B
58220 Linköping
Sweden

Contact:
Email: info@jhstore.se
Phone: 013-121226